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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Max Sellars

July 29, 2026

5  out of  5
rating by Max Sellars
"Rob Levasseur was very professional to deal with. Answered all my questions. Very well spoke young man!!"
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Nate Busa

July 28, 2026

5  out of  5
rating by Nate Busa
"got good help from jack, saved a lot and i mean a lot of money from him providing good help and information, thanks jack."
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Cary Fisher

July 27, 2026

5  out of  5
rating by Cary Fisher
"My experience with Naja was wonderful! Naja was really professional and explained everything thoroughly for me. Very responsive and made the process efficient for me. I always appreciate the helpful and knowledgeable staff at Dick Valentine's office."
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Oscar Solano

July 24, 2026

5  out of  5
rating by Oscar Solano
"La señorita Laura Andrea fue muy amable y paciente, fue una buena experiencia."
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Jennifer Armenta

July 22, 2026

5  out of  5
rating by Jennifer Armenta
"Jack is always so helpful and looks out for you. I appreciate him and the rest of the staff for always helping me."
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Tonice Jones

July 14, 2026

5  out of  5
rating by Tonice Jones
"Worked with Rob and he was very chill. Knew what he was talking about and didn't give me push back on things I didn't need. Highly recommend."
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Zachary Edgerton

June 26, 2026

5  out of  5
rating by Zachary Edgerton
"Rob made everything effortless and quick! He got me the best rate around his patience and charisma was unmatched! Thanks Rob!"
We responded:
"Rob is really great at getting people the best price and making sure that our customers have the right coverage. Thanks for checking in!"
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Leticia Castellanos

June 25, 2026

5  out of  5
rating by Leticia Castellanos
"Thank you Rob from State Farm auto and renters insurance for being extremely patient with me and explaining everything to a T! And most importantly, saving me money and all the benefits and rewards that I’m getting that I deserve for being such an awesomediscipline driver! I almost gave up on auto’s insurances because they’re so extremely high and I feel robbed and uncomfortableevery single time! You gave me hope that I can be rewarded for my excellent driving habits and save money on my policy! You’re an absolutely amazing employee!!I hope your boss knows how pretty awesome you are and how you make a paying customer feel valued and appreciated! You deserve to get a raise and rewarded yourself! thanks again for being so kind! looking forward to establishing a rapport with you!"
We responded:
"Thank you for your great review of Rob. I'll have to consider that raise if he continues to get rave reviews like this. "
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Christina Walter

May 31, 2026

5  out of  5
rating by Christina Walter
"If you're looking for a great insurance agency, I highly recommend Dick Valentine's office. Everyone there is friendly, helpful, and professional. From the moment I walked in, I felt well taken care of and valued as a customer. The team was knowledgeable, responsive, and made the entire process smooth and stress-free. I highly recommend them to anyone looking for excellent service and insurance expertise."
We responded:
"Thank you Christina for taking the time to review our Agency. We appreciate your kind words. "
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kathryn hogan

April 20, 2026

5  out of  5
rating by kathryn hogan
"Patrick did a great job getting me an awesome quote for my car insurance. I’m very happy with the results."
We responded:
"Kathryn, I'm happy that Patrick was able to get you such a solid price. Welcome aboard!"
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Brenda Narvaez

April 16, 2026

5  out of  5
rating by Brenda Narvaez
"Great customer service."
We responded:
"Brenda, thanks for taking the time to complete a review. We'll do our best to provide the top notch service that you expect from State Farm."
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Leanne Campbell

April 13, 2026

5  out of  5
rating by Leanne Campbell
"Patrick was very helpful and friendly. He was patient with me and answered all of my questions. Highly recommend."
We responded:
"Leanne, sounds like Patrick did his usual good job for you. I'm glad you decided to come with our Agency. We will work hard to do a good job for you. "
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Nancy Ardon

February 20, 2026

5  out of  5
rating by Nancy Ardon
"My husband and I worked with Rob. He was great! He had a friendly attitude, explained everything so we understood, answered all our questions and was very patient. We could tell He was invested in helping us navigate through the process of switching insurance companies. We are very happy with his customer service skills and highly recommend him. Thanks for making the process easy!"
We responded:
"Nancy, I'm glad Rob made it easy for you to switch to my Agency. Rob, as well as the rest of our team will always be there for you to provide the service that you expect from State Farm. "
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Thomas Mroz

February 18, 2026

5  out of  5
rating by Thomas Mroz
"Patrick was great! Quick responses, knowledgeable, and flexible!"
We responded:
"Thomas, I'm glad Patrick was able to get you taken care of. "
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Charles Mudd

February 13, 2026

5  out of  5
rating by Charles Mudd
"Great coverage for a great price."
We responded:
"Charles, We're glad we could get you great coverage for a good price. Thanks for trusting in us. "
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Richina Hines

February 10, 2026

5  out of  5
rating by Richina Hines
"Very explainable and helpful, and his voice was chipper and joyful. I will recommend."
We responded:
"Richina, I enjoyed our conversation as well. Thanks for jumping aboard our Agency and we look forward to helping you over the years. "
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Vanessa

February 5, 2026

1  out of  5
rating by Vanessa
"In November of 2025 I went to this office to speak to someone about damage to my property caused by a towing company dispatch by state farm I needed the companies information to make a claim and I received no help on making a claim or getting information for the towing company. I asked to speak to dick valentine and they told me he is never in the office and that he only does certain types of meetings and that's when he comes into the office so he wouldn't be able to help me.

I have had state farm for years with agent dick valentine and I can honestly say that the customer service has change drastically in this office I have stop by for questions and I feel unwelcome. There is a lady that works there and whenever I have talk to her she is not friendly never makes eye contact and tells me to Google information. I miss the good old days when Mr dick valentine was in office and if he was not busy on the phone he would come out of his office and greet people being help by his employees at times he would just say come on over to my office I can help you with that ... Even if it was a simple question he would bring you to his office answer the question and would take an extra step to review your policy and see how he can give you the best deal."
We responded:
"Vanessa, I'm sorry you had a bad experience with my office. Its odd because I still work many hours a week and am always available to my customers. Please call me and I'd love to try and resolve your issues. This is what I have done for 40 years."
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Sandra Sampson

February 5, 2026

5  out of  5
rating by Sandra Sampson
"Shane was very persistent, professional and saved me $100.00 a month by switching to State Farm. Thank you very much!"
We responded:
"Sandra, what a great savings!! I'm glad that Shane could get you squared away. That's awesome!!"
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Laura Morales

January 28, 2026

5  out of  5
rating by Laura Morales
"Excellent customer service. Great company to work with. Patrick is the best ever... he is friendly, professional and honest."
We responded:
"Laura, Patrick cares for his customers and is always willing to go the extra mile to help you. Thanks for taking the time to point that out. Welcome to my Agency!"
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Farhana Chaity

January 21, 2026

5  out of  5
rating by Farhana Chaity
"It's amazing experience. Dick valentine he is very helpful person."
We responded:
"Farhana, thanks for taking the time to review my office. I enjoyed helping you and look forward to being your Agent for years to come."
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Jeremy Driscoll

January 16, 2026

5  out of  5
rating by Jeremy Driscoll
"Shane was a pleasure to work with! He was able to save us money and get us any information we requested. We had some extra questions we asked about that required him to go into a paper manual to find the answer and he did it without a second thought."
We responded:
"Jeremy, I'm glad that Shane was able to go the extra mile to get you what you needed to make the switch to my Agency. Saving money doesn't hurt either."
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Rosie Salas

January 15, 2026

5  out of  5
rating by Rosie Salas
"Patrick at this agency made my car insurance shopping experience easy and I truly appreciate that! He took the time to explain things to me and was extremely patient! I’m hoping to pass his name around for anyone looking to purchase insurance!"
We responded:
"Rosie, Pat is great with his customers. He'll walk you thru the process and make sure you are getting value for your money."
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Heidy Rodriguez

December 29, 2025

5  out of  5
rating by Heidy Rodriguez
"Went in to get auto insurance for a newly purchased vehicle and was offered a plan that saved me money with a renters insurance bundle. Was paying out of pocket with another third party for renters insurance and it’s 64% cheaper with better coverage through State Farm. All thanks to the help of Jack in the office. Thank you!"
We responded:
"That's not uncommon to save 64%. I'm glad that Jack was able to square you away with such good coverage at a huge discount."
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Denise Krueger

December 26, 2025

5  out of  5
rating by Denise Krueger
"Rob was excellent in helping me. He got me cheaper insurance. He helped me and everything I needed great agent.\n And I love State Farm, whoever is needing a quote or good insurance Call State Farm and ask for rob."
We responded:
"Denise, thanks for your kind words. We're happy to have you in our Agency!"
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Kimberly Gutierrez

December 12, 2025

5  out of  5
rating by Kimberly Gutierrez
"Dick is on top of everything got me a great rate saving me a bunch of money , super easy to work with very quick and efficient."
We responded:
"Kimberly, thanks for taking the time to complete a review. I'm glad we could get you nearly double the coverage for half the price. It was great working with you. "