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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Morosky

April 8, 2025

5  out of  5
rating by John Morosky
"My agent Patrick was amazing !! Took lots of time and explained everything throughly !! Really helped me make some excellent decisions !! I would work with him anytime !! Thanks State Farm !!!"
We responded:
"John, I'm happy that Patrick could help you make the right decision and be a source of knowledge for you."
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April Gettings

April 8, 2025

5  out of  5
rating by April Gettings
"Had great information and work with you on whatever your needs maybe. Matthew was so pleasant and very experienced professional to help with all your needs."
We responded:
"April, thank you for taking the time to complete a review of Matthew. "
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DIANA BARRETT

April 8, 2025

5  out of  5
rating by DIANA BARRETT
"Matthew Herring was above and beyond in helping me find a cheaper insurance! He made everything go smooth! I really enjoyed speaking with him! He is great!! Thank you again! Diana Barrett"
We responded:
"Diana, I'm happy we could help you find a cheaper rate and the process was very smooth. Matthew is good about finding the lowest price for our customers. "
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Virginia Lasenby

April 3, 2025

5  out of  5
rating by Virginia Lasenby
"I needed some information today, called your office and Patrick answered. I must say I have been one of those customers that would always ask for you Dick, but today I said I am sure that he hires the most qualified people, so I decided to give it a try with someone else. Patrick was wonderful, and answered all of my questions with patience, kindness, and professionalism. He's a keeper. I wanted to add that there is one other person in your office that has been very helpful in the past, and that is Matthew. He has the same name as my son, so I couldn't forget him."
We responded:
"Virginia, thanks for the kind words about my team. I'm glad that they could help you with your questions. Call us anytime!"
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Rob Burke

April 1, 2025

5  out of  5
rating by Rob Burke
"Matt was very helpful and knowledgeable. He didn't make you feel like he was “selling” you a service you didn’t need. The process was easy and quick."
We responded:
"Rob, I'm happy that Matt could help you switch to my Agency and answered all of your questions in a professional manner. "
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Lacee Bramley

March 27, 2025

5  out of  5
rating by Lacee Bramley
"Matthew was very helpful in getting me an auto insurance quote during my search for the best company. State Farm was by far the cheapest, and becoming a customer was easy with assistance from a devout employee."
We responded:
"Lacee, I'm glad we make it easy for you to switch. Plus, getting a good deal is frosting on the cake!!"
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Mitch Murphy

March 18, 2025

5  out of  5
rating by Mitch Murphy
"Matt was friendly and elaborate when providing me all the details about my new policy. Thanks again for great service."
We responded:
"Mitch, I'm happy that Matt provided you with the information to make it easy for you to switch over to our Agency. We are glad to have you!"
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Becky Davis

March 15, 2025

5  out of  5
rating by Becky Davis
"Patrick was the Best very knowledgeable and helpful and thoughtful!"
We responded:
"Becky, I'm so happy that Patrick gave you the service that you deserve with our Agency."
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Jordan Probus

March 14, 2025

5  out of  5
rating by Jordan Probus
"HE WAS AMAZING"
We responded:
"Jordan, thanks for your review. WE appreciate it! "
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Elaine Hopper

March 7, 2025

5  out of  5
rating by Elaine Hopper
"By far Dick Valentine and team have been my favorite insurance company! Very professional and friendly!"
We responded:
"Thanks for your kind words."
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Ripley Wandtke

March 6, 2025

5  out of  5
rating by Ripley Wandtke
"Shane was amazing and was great at explaining to me what each different insurance plan was. Great experience with him he is great at his job"
We responded:
"Ripley, we are glad Shane could provide great service to you."
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Coast One

March 6, 2025

5  out of  5
rating by Coast One
"Thank you to Matthew from State Farm, helped us today with all our insurance needs, and answered all our questions!"
We responded:
"Thanks for taking the time to provide such a positive review. "
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Mitchell Buck

February 28, 2025

5  out of  5
rating by Mitchell Buck
"Dick Valentine was easy to work with and saved me a boatload on my insurance. Quoting was super quick and easy. Highly Recommend!!"
We responded:
"Mitch, I'm glad you enjoyed the process. Thanks for taking the time to provide feedback."
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Aaron Smith

February 20, 2025

5  out of  5
rating by Aaron Smith
"Explained policy in great detail. Answered all my questions and concerns with honesty."
We responded:
"Aaron, I'm glad we could get you taken care of. Welcome!"
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Kylee Hellebrand

February 12, 2025

5  out of  5
rating by Kylee Hellebrand
"Patrick was super helpful with getting my car insurance moved over to IL. He’s compassionate and understanding when you have concerns. He also throughly explains everything for younger people like me that are new to setting up car insurance!"
We responded:
"Kylee, I am glad that you got all of your questions answered by Patrick. My team and I will work hard to provide great service to you. "
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Laura Wernigk

February 3, 2025

5  out of  5
rating by Laura Wernigk
"Dick was very helpful, and I got a great quote."
We responded:
"Laura, thanks for the review. It was great getting to know you today! Welcome to State Farm. "
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ANNA POSKROBEK

January 25, 2025

5  out of  5
rating by ANNA POSKROBEK
"I was very satisfied with the professional customer service provided by Dick Valentine and his team. Anna P."
We responded:
"I'm glad that I could help you with your insurance. Thanks for the review."
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Debbie Donahue

January 17, 2025

5  out of  5
rating by Debbie Donahue
"Dick was very professional, patient and helpful. His price quotes were better than expected which was great news. He explained differences and coverage specifics to make the best decision for my needs. It was a very good experience."
We responded:
"It was my pleasure to help you. Welcome aboard to my Agency. We'll treat you right. "
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Danielle Hahn

January 5, 2025

5  out of  5
rating by Danielle Hahn
"Taylor is hands down an amazing person to work with. My family and I have been dick for a very long time and I would not trust my service with anyone else even when I’m over an hour away! I highly recommend this office! Top notch service. Thank you for such amazing service you offer."
We responded:
"Thanks for your review of Taylor. She is dedicated to providing great service to you and your family. "
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Decoby Kelly

December 30, 2024

5  out of  5
rating by Decoby Kelly
"Service was awesome 👌"
We responded:
"Decoby, thanks for taking the time to give us a review. We appreciate your business over the years. "
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ru

December 30, 2024

5  out of  5
rating by ru
"I've been going through a difficult situation and was struggling to get a good quote anywhere. Patrick took care of everything, was super polite and helpful, as well as knowledgeable. Got a great quote. He reassured me on any worries all throughout the policy process, too. Nice to know there's still good service with good people out there. Honestly, this has been maybe the best experience with an agent I've ever had."
We responded:
"Thanks for allowing us to get your insurance started. Patrick, as well as our other eight reps are eager to assist you with whatever insurance needs you have. "
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Andrew Eguia

December 23, 2024

5  out of  5
rating by Andrew Eguia
"Shane was very helpfull in the process. He carefully went through all the details of the needed documents and answered my questions very well. I would definitely recommend!"
We responded:
"Andrew, thanks for taking the time to complete a review. We appreciate that. "
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Pamela Rogers

December 18, 2024

5  out of  5
rating by Pamela Rogers
"Mr Matt Had great Customer Service Skills and helped me so much"
We responded:
"Thanks Pam for giving Matt a review. We are glad you had a great experience. "
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Stacey Nathan

December 14, 2024

5  out of  5
rating by Stacey Nathan
"GO CHECK OUT SHANE TODD WITH STATE FARM. I HIGHLY RECOMMEND HIM FOR ANYONE SHOPPING AROUND FOR CAR INSURANCE. I ASSURE THAT YOU WILL GET QUALITY CUSTOMER SERVICE WITH HIM. HE WENT ABOVE AND BEYOND TO ASSIST WITH MY NEEDS"
We responded:
"Stacey, thanks for letting us know what kind of customer service experience that you received. We are glad that it was a good one."
Profile photo of Philip Scapardine

Philip Scapardine

December 3, 2024

5  out of  5
rating by Philip Scapardine
"Shane provided me all my questions and concerns, the process was so smooth. I am now a client of State Farm"
We responded:
"Philip, glad Shane could help you with all of your questions. We are glad that you are a client. "