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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Ardon

February 20, 2026

5  out of  5
rating by Nancy Ardon
"My husband and I worked with Rob. He was great! He had a friendly attitude, explained everything so we understood, answered all our questions and was very patient. We could tell He was invested in helping us navigate through the process of switching insurance companies. We are very happy with his customer service skills and highly recommend him. Thanks for making the process easy!"
We responded:
"Nancy, I'm glad Rob made it easy for you to switch to my Agency. Rob, as well as the rest of our team will always be there for you to provide the service that you expect from State Farm. "
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Vanessa

February 5, 2026

1  out of  5
rating by Vanessa
"In November of 2025 I went to this office to speak to someone about damage to my property caused by a towing company dispatch by state farm I needed the companies information to make a claim and I received no help on making a claim or getting information for the towing company. I asked to speak to dick valentine and they told me he is never in the office and that he only does certain types of meetings and that's when he comes into the office so he wouldn't be able to help me. I have had state farm for years with agent dick valentine and I can honestly say that the customer service has change drastically in this office I have stop by for questions and I feel unwelcome. There is a lady that works there and whenever I have talk to her she is not friendly never makes eye contact and tells me to Google information. I miss the good old days when Mr dick valentine was in office and if he was not busy on the phone he would come out of his office and greet people being help by his employees at times he would just say come on over to my office I can help you with that ... Even if it was a simple question he would bring you to his office answer the question and would take an extra step to review your policy and see how he can give you the best deal."
We responded:
"Vanessa, I'm sorry you had a bad experience with my office. Its odd because I still work many hours a week and am always available to my customers. Please call me and I'd love to try and resolve your issues. This is what I have done for 40 years."
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Sandra Sampson

February 5, 2026

5  out of  5
rating by Sandra Sampson
"Shane was very persistent, professional and saved me $100.00 a month by switching to State Farm. Thank you very much!"
We responded:
"Sandra, what a great savings!! I'm glad that Shane could get you squared away. That's awesome!!"
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Laura Morales

January 28, 2026

5  out of  5
rating by Laura Morales
"Excellent customer service. Great company to work with. Patrick is the best ever... he is friendly, professional and honest."
We responded:
"Laura, Patrick cares for his customers and is always willing to go the extra mile to help you. Thanks for taking the time to point that out. Welcome to my Agency!"
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Farhana Chaity

January 21, 2026

5  out of  5
rating by Farhana Chaity
"It's amazing experience. Dick valentine he is very helpful person."
We responded:
"Farhana, thanks for taking the time to review my office. I enjoyed helping you and look forward to being your Agent for years to come."
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Jeremy Driscoll

January 16, 2026

5  out of  5
rating by Jeremy Driscoll
"Shane was a pleasure to work with! He was able to save us money and get us any information we requested. We had some extra questions we asked about that required him to go into a paper manual to find the answer and he did it without a second thought."
We responded:
"Jeremy, I'm glad that Shane was able to go the extra mile to get you what you needed to make the switch to my Agency. Saving money doesn't hurt either."
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Rosie Salas

January 15, 2026

5  out of  5
rating by Rosie Salas
"Patrick at this agency made my car insurance shopping experience easy and I truly appreciate that! He took the time to explain things to me and was extremely patient! I’m hoping to pass his name around for anyone looking to purchase insurance!"
We responded:
"Rosie, Pat is great with his customers. He'll walk you thru the process and make sure you are getting value for your money."
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Heidy Rodriguez

December 29, 2025

5  out of  5
rating by Heidy Rodriguez
"Went in to get auto insurance for a newly purchased vehicle and was offered a plan that saved me money with a renters insurance bundle. Was paying out of pocket with another third party for renters insurance and it’s 64% cheaper with better coverage through State Farm. All thanks to the help of Jack in the office. Thank you!"
We responded:
"That's not uncommon to save 64%. I'm glad that Jack was able to square you away with such good coverage at a huge discount."
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Denise Krueger

December 26, 2025

5  out of  5
rating by Denise Krueger
"Rob was excellent in helping me. He got me cheaper insurance. He helped me and everything I needed great agent.\n And I love State Farm, whoever is needing a quote or good insurance Call State Farm and ask for rob."
We responded:
"Denise, thanks for your kind words. We're happy to have you in our Agency!"
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Kimberly Gutierrez

December 12, 2025

5  out of  5
rating by Kimberly Gutierrez
"Dick is on top of everything got me a great rate saving me a bunch of money , super easy to work with very quick and efficient."
We responded:
"Kimberly, thanks for taking the time to complete a review. I'm glad we could get you nearly double the coverage for half the price. It was great working with you. "
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kamlesh thakrar

December 5, 2025

5  out of  5
rating by kamlesh thakrar
"Dick was very through explaining with the coverage and options in details available to get the most and appropriate insurance coverage needs. You got us as long term customer. Will definitely recommend to all my family and friends. K Thakrar"
We responded:
"Kamlesh, it was great getting you taken care of. I'm glad we could get you great coverage for a much lower price!"
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Justin Vaughan

November 15, 2025

5  out of  5
rating by Justin Vaughan
"Jack helped me set up new auto and renters insurance. He was very knowledgeable and professional. The process was quick and easy!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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SECURE TRANS

September 5, 2025

5  out of  5
rating by SECURE TRANS
"*Quick, reliable, and hassle-free!*"
We responded:
"Just the way we like it!"
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Ava Margaux

August 16, 2025

5  out of  5
rating by Ava Margaux
"Such a good insurance company with a great staff!! Has helped me save a lot of money for car insurance! Matthew H helped me find the right coverage and price for the car I bought."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Linda Cruz

August 11, 2025

5  out of  5
rating by Linda Cruz
"My agent was patient first of all which was very appreciated. He answered all my questions and made sure I was happy with everything. Great guy, polite well informed. All around I was satisfied with the service he provided for me, I would recommend him anytime. Linda"
We responded:
"Linda, I'm glad that JC could make your buying experience a good one. "
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Rene Gutierrez

July 29, 2025

5  out of  5
rating by Rene Gutierrez
"Matt Herring was great!"
We responded:
"Rene, thanks for taking the time to complete a review of Matt and my office. We appreciate your comments. "
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B F

July 23, 2025

5  out of  5
rating by B F
"Dick Valentine provided the Best deal to me and customized the best Bundle for my request. He is professional with the most humble customer service skills!! I would highly recommend his services and expertise!!"
We responded:
"Thank you Bushra. It was great working with you and getting the best coverage for a terrific price. "
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Brupar

July 11, 2025

5  out of  5
rating by Brupar
"After finding myself in a very difficult insurance situation with another company, I contacted Dick Valentine to see if anything could be done to improve matters. Dick willingly took all the time needed to understand and explore the various complex issues I was facing. He and State Farm provided options and solutions that my original company could not offer and relieved a lot of pressure for me and my family. Dick's friendly nature, expertise and vast knowledge of the insurance industry clearly put him at the top of the profession. If you're looking for an agent that will always go the extra mile for you regardless of your insurance needs, look no further than Dick Valentine. You'll be happy you reached out to him!"
We responded:
"Thank you for spending the time to complete such a thorough review. Very much appreciated!"
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Monica

July 9, 2025

5  out of  5
rating by Monica
"Rob matthew and dick were very helpful with helping me to get insurance giving me the right insurance i needed great office team there . i highly do recommend this office great staff patient and helpful ."
We responded:
"Monica, I'm glad that it took a team effort to get you taken care of. Our team of 10 people are always here to help you. Welcome aboard!"
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Lisa Davis

July 7, 2025

5  out of  5
rating by Lisa Davis
"Mr. Valentine was awesome and very patient. He made starting our policy effortless. Thank you, Lisa"
We responded:
"Lisa, it was my pleasure to get you taken care of. Glad to have you in my Agency!"
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Hbtcool

July 7, 2025

5  out of  5
rating by Hbtcool
"Patrick has been more than amazing. Every time I need help or advice he has been very helpful."
We responded:
"Patrick really cares about our State Farm customers. I'm glad he could assist you and provide the advice that you needed."
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Mudasir Ahmed

July 1, 2025

5  out of  5
rating by Mudasir Ahmed
"Dick was excellent at explaining the coverage and offering a competitive level of coverage."
We responded:
"Mudasir, it was great working with you. I'm glad we could save you some money and give you better coverage."
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Vasile Florea

June 25, 2025

5  out of  5
rating by Vasile Florea
"Matthew was very helpful. He got me the best rate possible with my challenged record. Recommend him to everyone who is looking to be help by professional. Thanks Matt!"
We responded:
"Vasile, Sounds like you had a great experience with Matthew. Its great that we could help you even when your record isn't the best. Welcome to the Dick Valentine Agency! "
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Kayla Wilkerson

June 6, 2025

5  out of  5
rating by Kayla Wilkerson
"One of the best insurance companies I have dealt with. Matt got me a bundle and help me save money. Excellent customer service and very patient. Walked me through all of the steps. Thank you again!!!"
We responded:
"Kayla, I'm happy that Matt could save you some money as well as provide you with great customer service. We appreciate your business. "
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Amihere Benson

June 2, 2025

5  out of  5
rating by Amihere Benson
"Dick is very awesome! I loved working him."
We responded:
"I loved working with you as well Amihere. I'm glad we could get you squared away with great coverage at a low rate. Thanks for spending the time to do a review."